Supply disruption makes strong supplier relationships ‘vital’


In April 2022, Procurement Magazine, Digital supply chain and Bizclik Media Group returned to London’s Tobacco Dock to host our second Procurement & Supply Chain LIVE.

Dubbed “The Risk & Resilience Conference,” the two-day hybrid event featured keynotes, panel discussions, Q&As, and networking opportunities with inspiring and knowledgeable leaders in procurement and supply chain. supply.

Addressing a live and remote audience, Thames Water’s Commercial and Purchasing Director, David Wylie, delivered a speech titled “Managing Suppliers in a Changing World”,

Thames Water is the UK’s largest water and wastewater services company, supplying 2.6 billion liters of drinking water a day and treating 4.7 billion liters of waste water a day.

in which he explained how current world events, including the pandemic and the war in Ukraine, have made supplier relationships more critical than ever.

The Case for Strong Supplier Relationships “Never Better” – Thames Water

“Scarce resources and high inflation are things we haven’t seen in a long time,” Wylie said. “The business case for strong supplier relationships has never been better.”

Wylie warned that high spend and efficient processes won’t work in the “new normal”, and asked, “What’s the anatomy of a great supplier relationship and what new value will it bring? “

He went on to say that strong supplier relationships are forged through rigorous management of front-line operations, contracts, performance and risk.

Wylie added, “Suppliers want to build strong relationships because that’s what gives them preferred supplier status. It is therefore important for organizations to look for new value outside of supplier contracts, as they will find that many suppliers are happy to provide this.

About David Wylie, of Thames Water

Wylie has 20 years’ experience in commercial and supply roles, in the UK and globally – in the energy, transport, retail and utility sectors.

He has worked with organizations to build capacity in industries where successful suppliers and supply chains are critical to successful delivery.

As a former board member of the London Underground, Wylie drove improvements in customer service, safety and cost delivery through supply chain delivery.

In addition to his role at Thames Water, he is a Non-Executive Director of the Retail Energy Code Company and a Fellow of the Chartered Institute of Procurement and Supply.

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